Personalized Wooden Name Puzzle with Numbers & Shapes – Black Rose

A Great Educational Toy, Super Cute Gift Option and A Meaningful Keepsake

By taking Puzzle, one of the oldest known educational and entertaining games, to a different dimension with its incredibly beautiful, tried-and-tested colors and shapes, we have created puzzles that will be a perfect educational-busy board toy, a super sweet gift, and a perfect decoration and keepsake.

Dimensions:
Big Board: 42x27,5 cm (16.5" x 10,8")
Medium Board: 42x20cm (16.5" x 8")
Busy Boards: 37x23 cm (13.5" x 9")
Average Height of Pieces: 6-8 cm (2.36" - 3.14")

Gift Wrapping, Additional Options and Customization

· Completely decorated with gold leaf and finished in first-class navy blue, the Zuzu gift package opens easily with its special zipper system.
While personalizing your puzzle, you can add gift package to your cart with the option in the last step.
·You can add the stand and engraving message (on back of the puzzle) to make it special.

★Thoughtfully Made

As an original American brand, our puzzles, which are handcrafted from the most natural woods in our special workshop in TX and Anatolia, are eco-friendly, unique, high quality and fully customizable. It is light, durable and robust. Our carefully prepared personalized puzzle boards and shapes are very smooth. As a result of our trials and research in Europe and America, we have combined the best experiences, bringing together the most exciting shapes and the most popular color variations.
·Patented Personalized Puzzle: With over 100 experiments behind each color selection, our patented puzzles are carefully curated to engage and delight both children and parents.
·Educational Toy: Enhances motor skills, coordination, and focus Promotes problem-solving, self-confidence, and happiness Introduces shapes, names, and spelling Encourages exploration and curiosity
·Safety First: RoHS-certified, non toxic dyes. Rounded corners and smooth surfaces.
·Handmade & Made-to-Order: Crafted with love, each order is handmade and tailored to your specifications, creating a truly unique and personalized keepsake for your child.
·Zuzu Puzzle Licensed Custom Font and Pieces, Special Matched Color Variations

Great Puzzles Come with the Fastest Shipping

Our priority is always delivering the best puzzle and the best customer experience. Despite the high costs, we utilize the fastest shipping options available through UPS, DHL, and FedEx, ensuring Zuzu Puzzle products reach you as quickly as possible. Orders received are processed the same day, with production beginning immediately and handover to shipping completed the next day.

- Order processing time: 1 business days.

Refund and Replacement Policy:

You may request refund or free replacement in the following cases:

• If the product arrives damaged,
• If the product is not delivered to you on time,
• If any issue arises due to our responsibility.

If you request a refund, we will process it on the same day. However, please note that the time it takes for the refund to reflect in your account depends on your bank, payment method, or card type and, in rare cases, may take up to 2 weeks. Unfortunately, we have no control over this process as it is subject to your bank’s transaction time.

If you request a free replacement, your package will be shipped no later than the next business day. The average delivery time is approximately 4 days.

Conditions in Which Refunds and Free Replacement Are Not Available:

As our products are personalized, refunds or free replacement are not possible in the following cases:

• If there is a typo or mistake made while placing your order,
• If the delivery address provided is incomplete or incorrect,
• If you simply change your mind.

Please ensure that you carefully review your personalization details and address information before completing your order. One of the most common issues with orders is an incorrectly or incompletely written delivery address. However, if an error occurs on your end, please contact us. We are here to assist you and will do our best to help.

Guarantee and Damaged Products:

Unless due to an issue on your part, any errors or shipping damages are fully covered by our 100% guarantee.

We carefully package our products to prevent damage during transit. If any damage occurs during shipping or if there is an error on our part, you are entitled to a free replacement or refund under our warranty.

Cancellation

You can cancel your order within 6 hours. To cancel, simply send a message via live chat or email us at info@zuzupuzzle.com with your request. We will process your cancellation as soon as possible and notify you accordingly.

• Children's Product Certificate (CPC Certificate)-July 2024 - by WQM
• TSCA Certified Woods July 2023 - by US EPA
• RoHS Certified Dyes - Non-Toxic, Lead-free
• CE Certified - Toy Safety Directive 2009/48/EC

*All tests were conducted in laboratories accredited by authorized institutions in the United States.
**CPC (Children's Product Certificate) is a certification system that documents the compliance of children's products with safety, quality and suitability standards. CPC verifies that products comply with national and international standards set for children's health and safety. In this test, products whose product values are at or below the minimum reference value are considered safe. AS A SOURCE OF PRIDE for the safety of our puzzles, we would like to state that the values of Zuzu Puzzle puzzles were well below the minimum reference values in these tests.

• Try not to leave children under 0-36 months alone with puzzles. Thin and long items such as the letter "I" (if you have them in your puzzle) can be dangerous for children. They may try to swallow.
• Our puzzles may have a wood burning smell when they first reach you. This scent usually lasts up to 1 week. It does not have any harmful or allergenic properties.
• When you receive your puzzle, it is recommended to gently wipe the side black parts of the board and the side black parts of the pieces with a very slightly damp cloth (without wetting the cloth too much). Please do not wipe the upper parts (painted parts) of the parts.

! Important Note: Our puzzles do not have any of the allergenic fragrances specified in the European Union Toy Safety Directive and Legislation.

• The wood we use in our puzzles does not have the risk of becoming bedridden like birch plywood.
• A very small amount of natural glue is used for gluing the puzzle board plates. Since it is used between the bottom and top plate (in only puzzle's board), there is no possibility for the child to come into contact with it. It has no connection with the outside of the puzzle in any way. For this reason, the child can safely take it into his mouth and bite.